McDonald's will stop using artificial intelligence to take drive-thru orders by the end of July to figure out a "future voice ordering solution by the end of the year," according to multiple reports.

The company is looking for other partners for AI chatbot-based ordering. The company is looking for other partners for AI chatbot-based ordering. is a former weekend editor who covered tech and ...

In brief: McDonald's has announced it is ending its two-year automated order taking (AOT) drive-thru experiment and partnership with IBM. The AI-based ordering tech will disappear from all branches ...

McDonald’s is ending its AI order-taking technology at the drive-thru. The fast-food giant partnered with IBM to pilot the innovation. Although the current experiment is ending, McDonald’s said it’s ...

McDonald's has just told its franchise operators on Thursday that it's removing AI order-taking technology from over 100 drive-thrus after a test period ends with an AI partnership with IBM. A ...