Research: In his newest research, Professor Qi seeks to apply operations management principles and techniques to resolve customer service issues in a variety of fields, such as healthcare service and ...

Operations management has always been challenging. Staff has to be managed, facilities must be maintained, production needs to remain efficient, and all facets need to work well together for a ...

Frederick Taylor's scientific management theory uses time-motion studies and four key principles to improve workplace ...

For any organization to operate efficiently and effectively, it must be managed properly. The oil and gas industry is massive and a key factor in some of the world's largest economies; thus, ...

Lean principles have proved incredibly effective for future-proofing organizations from wasting resources. Though the philosophy originated in manufacturing, its adaptability has made it essential for ...

In “Principles-Based Operations: A Military-Proven Method Part I,” I alluded to the institutionalization of the military service. Specifically, I wrote about the U.S. Navy’s nuclear power program and ...