Competencies are basic skills employees need to perform their job duties and tasks. All are broad areas that can be improved through training, job experience and development. Training and development ...

Megan Ball is naturally nosy. "I love hearing people's stories and connecting people to programs they're passionate about," said the 34-year-old development manager at Girl Scouts of Western New York.

The role of managers in the American workplace has shifted dramatically. Gone are the days that managers watch over employees, assessing their every move and correcting every mistake. Today’s manager ...

Training and development is often seen as a quick fix to close gaps between expected and actual performance. Used this way, training is a cost to the organization. But with a proper approach, employee ...