If you’ve spent any time using ChatGPT or really any chatbot, you already know the results can range from wildly helpful to just plain weird — and the difference often comes down to how you phrase ...

Sure, there's ChatGPT and Claude, but most companies with online customer service now use AI chatbots, too. Here's what you need to know. Barbara is a tech writer specializing in AI and emerging ...

You know the adage: If the service is free, you're probably the product, not the customer. And even then, many freemium services charge for extra features and still sell your data. With that in mind, ...