This excerpt from the upcoming book, SQL Server 2008 Administration in Action, introduces the role of service-level agreements (SLAs) as part of a DBA's overall strategy to maintaining reliable ...

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Every business has Moments of Service that are judged by customers. Alex Rumble of IFS highlights the customer view of those moments - and how organizations can achieve their own. Whether they are old ...

Modern AI is about a lot more than chatbots, as shown by Microsoft’s Ignite 2024 pivot to using its stable of large and small language models to power autonomous agents. Much of its focus was on using ...