Actively AI has raised $45 million to scale up its AI sales agents, which can automate a chunk of the work reps typically do ...

Salesforce has launched the Agentforce Sales app on ChatGPT, allowing sales teams to access CRM data, prioritize deals, and update records directly within AI conversations. The integration aims to ...

Want to update Salesforce without the user interface? Want to use your favorite crusty AI agent? Now it's all possible ...

Available now, Salesforce has integrated Apple Business Messaging in Service Cloud so Salesforce customers can offer AI-assisted support, appointments, and purchasing. Salesforce also announced the ...

Salesforce is opening its platform to React developers. The Multi-Framework beta lets developers build native Salesforce apps with React while using Salesforce authentication, security, governance, ...

I have mixed feelings about Salesforce.com, a very popular customer relationship management solution. No doubt about it — millions of users in many industries swear by it. However, I think that the ...

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A new Harvard and OpenAI study finds most generative AI use remains basic, despite rapid adoption rates. Salesforce is responding by tightly integrating customer feedback into its AI product roadmap, ...

Salesloft issued a security notification on August 26 regarding its Drift application. It appears to be a broad opportunistic attack on Salesloft/Drift instances integrated with Salesforce tenants.

‘There was a false narrative that somehow the core is in jeopardy because of these large language models,’ Salesforce CEO and co-founder Marc Benioff says. Salesforce CEO and co-founder Marc Benioff ...