Meta will ban general-purpose AI chatbots from WhatsApp Business API starting January 15, 2026, forcing ChatGPT and others like Perplexity off the platform ...

WhatsApp plans to charge developers of AI chatbots per message.

WhatsApp will today begin beta testing a new, cloud-based version of its WhatsApp Business API, hosted on parent company Facebook’s infrastructure. With the shift to the cloud, the setup time for ...

Due to the growing plethora of social media platforms, newsrooms are increasingly seeing the need to meet users where they already are. That means not only bringing readers onto their own website or ...

South African enterprises use omnichannel strategies to drive measurable ROI, reduce costs and transform customer satisfaction scores.

Meta-owned messaging platform WhatsApp has introduced a cloud-based API service to give businesses a way to quickly adopt WhatsApp and use it as another way to communicate with customers. "The best ...

Meta has taken the wraps off WhatsApp Cloud API, a cloud version of the existing WhatsApp Business API. The new API is open to all businesses worldwide, as per the company. Meta first started beta ...

Brazil's competition watchdog has ordered WhatsApp to put on hold its policy that bars third-party AI companies from using its business API to offer chatbots on the app. The agency has also started an ...

WhatsApp is planning a major update for its iOS app, replacing Tenor with Klipy as the platform’s primary GIF provider. The change comes in anticipation of Tenor shutting down its public ...

WhatsApp paid subscription plans explained, including WhatsApp Premium for regular users, WhatsApp Business Premium pricing, ...