Workforce management (WFM) is the process by which a company makes all of the complex factors of running a successful business come together to maximize an organization’s productivity and competency.

Recognition Highlights Exceptional Vendor Partnerships Driving Workforce Success SAN DIEGO, CALIFORNIA / ACCESS Newswire / ...

Continuing a trend of shifting education responsibilities away from the U.S. Department of Education (ED), the Trump administration recently announced a new workforce development partnership that ...

Workforce management software allows businesses to manage everything from payroll, benefits and human resources (HR) to recruiting, onboarding, performance and learning from one location. This helps ...

With the right workforce management strategies in place, contact centers can optimize their operations and create a better experience for agents and customers. Editor's note: This article was updated ...

In 2020 and 2021, dire effects from the COVID-19 pandemic completely shifted accessibility pathways to train individuals and families in person for high-demand industries. As most companies turned to ...

Forbes contributors publish independent expert analyses and insights. I help executives track and innovate against business disruptions. The narrative around AI in the workplace has often been ...