Westfield State University announced new workforce development programs launching in March to address priority skill gaps across the Pioneer Valley and Western Mass. Employers across the region ...

Workforce management (WFM) is the process by which a company makes all of the complex factors of running a successful business come together to maximize an organization’s productivity and competency.

As the demand for cybersecurity, artificial intelligence and data center skills grows, Amarillo College has been awarded $500K through a state grant.

BLR announced that TrainingToday, its workforce training platform, has been awarded in the Best Advance in Learning ...

Drexel University has developed a hospitality training program which brings Drexel’s faculty, external corporate partners, and industry experts under one custom training initiative to support, train, ...

Federal agencies are under mounting pressure to modernize their aging human resources and workforce management systems. According to the U.S. Office of Personnel Management (OPM), approximately 75% of ...

A new report finds that Colorado’s approach to preparing its workforce isn’t sustainable and calls for a structural overhaul of the state’s postsecondary and workforce system to address a growing ...

With the right workforce management strategies in place, contact centers can optimize their operations and create a better experience for agents and customers. Editor's note: This article was updated ...