Business Wire

Introducing Talkdesk Workspace, a Customizable Interface Designed to Enable a Better Way to Deliver Superior Customer Experiences in Contact Centers

Launching with Talkdesk’s bold new logo and tagline, Workspace enables unprecedented customization, personalization and extensibility to make it your contact center Talkdesk Workspace unifies all ...
Business Wire

Aircall unveils Aircall Workspace, a dynamic and intelligent hub for customer communication and agent collaboration

NEW YORK--(BUSINESS WIRE)--There are many milestones for Aircall to celebrate as it reaches its first decade, namely 19,000 customers, 1,500 partners, and 600 global employees. Yet the big news is ...
CRN

Google Gemini AI Injected Into Workspace, New AI Customer Suite Launched

Google Cloud unveils three huge AI and generative AI launches, including a new security toolkit, an AI customer engagement suite and the integration of Google Gemini AI into Workspace. Google Cloud ...
SiliconANGLE

Google unveils new generative AI innovations for customer engagement and Gemini in Workspace

Google Cloud said today it’s expanding its leadership in the world of artificial intelligence agents with a new set of generative AI models that are specifically targeted at customer engagement ...