Thousands of customers' emails, totalling around 700GB of data, have been lost forever, Internet service provider PlusNet has admitted. The ISP has apologised profusely for the disaster, which ...

INTERNET service Plusnet has stopped working for some users in the UK, The Sun can confirm. The mysterious outage affected mobile internet customers only, and started at around 4pm on Thursday. A huge ...

Plusnet is set to discontinue its landline services, impacting thousands of customers. The move comes as analogue services are phased out, meaning Plusnet customers will no longer have access to a ...

Customers get more spam than usual... PlusNet is undergoing an overhaul of its webmail platform following a security breach earlier this month. The ISP used a Service Status message on its website to ...

Furious customer complained to the broadband giant and obtained a tape recording of the vile comment A CUSTOMER service adviser has been fired for calling a client “Mr C***” when he asked to cancel ...

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Plusnet customers face being hit with up to three months’ worth of backdated bills, plus their usual monthly charge Some customers will be charged for the last three months’ worth of payments, which ...

Plusnet has today confirmed it will be changing from inflation-linked mid contract price rises to increases that are set in "pounds and pence”. The move brings the broadband provider in line with its ...

Plusnet might have a deal for gamers who have been looking to up their speeds with all the newest and biggest games on the horizon. Black Myth: Wukong, Space Marine 2 and other huge games are coming ...

Plusnet customers will no longer be able to get a discount on their home phone line rental by paying for a year upfront, after the telecoms firm axed its 'line rental saver' option for existing ...

Plusnet customers are set to lose channels, including BT Sport, as part of a huge shake-up that will see the provider axe its YouView TV service. The internet and TV supplier had already ditched ...

Yorkshire-based telecoms provider Plusnet has been hit with an ad ban over two radio slots which presented the terms and conditions of a promotion in an "unclear and unintelligible manner." The ...