Most items come with a 30-day return window, but the exact rules can vary depending on the product category and whether it’s ...

Amazon is moving toward resolving a major class action lawsuit that accused the company of improperly handling customer returns, with a proposed settlement valued at more than $1 billion. The ...

Amazon owes money to millions of Amazon Prime members who could receive part of a $2.5-billion settlement — all because of how the company marketed its subscription service and communicated its ...

Amazon offers a generally customer-friendly return policy, with most items eligible for return within 30 days, extended during the holiday season. Certain categories have restrictions or ...

Customers allege that Amazon reversed their refunds for returned products, leading to a lawsuit that challenges the company's advanced refund policy. Some Amazon customers say their refunds are ...

Illinois residents still have a chance to receive an Amazon refund as part of a settlement with federal regulators. Here's what to know about the suit, including who's eligible and how to file a claim ...

Signed up for Amazon Prime by accident? Millions of customers like you are getting refunds for their subscriptions. Amazon and the Federal Trade Commission reached a $2.5 billion settlement in ...

Over 2,000 FedEx Office locations have been added to Amazon's ever-growing network of return drop points that don't require a box or shipping label. Stack returns with errands (groceries, work stops, ...

SEATTLE — Amazon filed a federal lawsuit Tuesday in Seattle accusing a group using the name RBK of getting more than $4 million in refunds for products that were never returned, according to the ...