Amid a backlog of complaints in the Canadian Transport Agency's complaints system, Air Canada is piloting a new program that ...
AC, has launched an independent, non binding arbitration pilot to help address a large backlog of passenger complaints. The ...
Toronto Life on MSN
Air Canada is launching a pilot program to manage a Canadian Transportation Agency backlog of 95,000 complaints
The agency received $76 million in federal funding in 2023, but complaints have more than doubled since then ...
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