The growing importance of multichannel retailing and customer relationship management were hot topics at this year’s Microsoft Dynamics Convergence Conference. More than 10,000 industry executives ...

Connectivity is a key theme running through Microsoft’s Dynamics development work as the vendor begins to meld its disparate business applications families into more of a single integrated platform.

Microsoft wants to make its Dynamics business applications more immediately relevant to customers in five vertical markets — manufacturing, distribution, retail, services and the public sector. The ...