HMRC is under growing pressure to improve its customer service as taxpayers report struggling to get through to advisers on the phone in the run-up to the self-assessment deadline. People have ...

Hundreds of thousands of families use the scheme ...

Anyone earning less than £80,000 a year is being encouraged to apply for an HMRC benefit that could be worth up to £3,094 each year. It doesn't kick in automatically when people become eligible, so it ...

HM Revenue and Customs (HMRC) aims to spend big on customer service, hoping to move to a modern technology platform to improve customer support. The department went out to tender for a customer ...