ServiceNow boasts about years of sweat equity that went into making its AI agents smarter

80 billion workflows makes a difference Though some recent studies cast doubt on the ability of AI agents to complete complex ...
The Information

ServiceNow to Use OpenAI Models in Business Software

ServiceNow has signed a multi-year deal to pay for OpenAI’s artificial intelligence models in its business software, the two companies said on Tuesday. Under the agreement, OpenAI will now be a ...
CIO

ServiceNow embeds Anthropic Claude as its default Build Agent model

ServiceNow Build Agent has a new default AI model: Anthropic’s Claude. ServiceNow will also use Claude to power other application development workflows and is building agentic workflows combined with ...
CRN

ServiceNow Beefs Up Channel Program With AI Emphasis

ServiceNow’s new partner business value composer aims to make it easy for channel partners to show customers the value of ...