Retailers know the store of the future won’t build itself, but they’re still struggling to lay the foundation. A new Coresight Research survey, sponsored by Tech Mahindra, finds that 84% of retail ...

Training, mystery shops and self-service technology are among key tools to achieve operational excellence. The biggest mistake c-store retailers make around training is focusing only on new hires and ...

Running a grocery store involves more than just the sales floor. With basement storage, back-of-house mezzanines, and in some cases multiple retail levels, moving product, carts, and supplies ...

Biometric solutions help deliver these capabilities through innovations in fingerprint or facial recognition technologies. These solutions are poised to play a growing role in raising the quality of ...

Understaffing a store isn’t headline-worthy. Yet, at many retailers, such inefficiencies forfeit more inventory than the smash-and-grab robberies that go viral or make the news. Inventory loss is out ...

Organizations in the digital age can no longer afford downtime or problems. Whether it’s retailers’ loyalty programs not collecting points or shipping companies suffering from logistics software ...

For Rebekah Kondrat, retail is magic. “A great experience, like a physical retail environment, can change someone’s day,” she said in an interview with Retail TouchPoints. That’s why Kondrat and the ...

DALLAS--(BUSINESS WIRE)--Logile, Inc., a global leader in AI-powered Connected Workforce solutions, has announced it will be exhibiting at Retail Technology Show 2026, the flagship event for retail, ...

GOODLETTSVILLE, Tenn.--(BUSINESS WIRE)-- Dollar General Corporation (NYSE: DG) announced Steve Sunderland’s intent to leave the Company as its executive vice president, store operations effective ...

Store operators are faced with numerous challenges, from employee hiring to product merchandising. Successful store operations strategies improve the customer experience and ultimately, the bottom ...

Dollar General Corporation has announced announced Steve Sunderland’s intent to leave the company as its executive vice president, store operations effective January 19. Steve Deckard, the Dollar ...