The telecoms giant revealed to This Is Money last year that it spent £1million on customer serviceevery day but was eyeing the use of AI to reduce complaints.

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Annual price hikes have become a standard part of owning a mobile phone. Following an Ofcom ruling that suppliers must inform customers of price increases in advance, we usually know how much our ...

O2 is rolling out its 5G Standalone service across the UK (image credit: Pixabay) O2 has launched its next-generation 5G Standalone service across Sheffield and the surrounding area to provide faster ...

Final warning issued: O2 has released a final alert to customers using older mobile devices that rely on 3G technology. The provider, now part of Virgin Media O2, plans to complete the total ...

If the wind, rain and snow are somewhat getting you down, it’s possible that the phone in your pocket could help you relieve some of the January blues. If you are an O2 customer, you have automatic ...

O2 has upgraded its mobile network in and around Stamford Bridge - home of Premier League football club Chelsea - ...

With that said, it looks like T-Mobile is starting the year off strong, giving people in the know a new line of service for free. The news comes from folks chiming in on Reddit, and the folks at ...

The Unified Lending Interface (ULI) has moved decisively from policy vision to live lending infrastructure. The Reserve Bank of India’s (RBI) latest Banking Trends and Progress report shows that the ...