VentureBeat research finds 72% of enterprises are running multiple "primary" AI platforms with no clear owner — creating vendor dependency, governance gaps, and a control plane no one built.

We asked a range of experts for their commentary on the remarkable power of today’s control and monitoring systems.

The Agentic Data Cloud is designed to bring all business data together via a connective tissue, though Google does require ...

As a ServiceNow Build Partner, Outreach delivers a native bidirectional sync between Outreach and ServiceNow Sales CRM, keeping core customer and activity data dynamically updated so teams can operate ...

There is no sanctioning body or open source linter that can verify if a RESTful API conforms and complies with all applicable REST API naming conventions and best practices. However, REST API ...

Why it matters: Disconnected tools waste time and frustrate employees. Integration consolidates workflows into fewer platforms, helping teams work faster and more efficiently. What’s included: ...

Speaking to Computer Weekly at ServiceNow Knowledge 2026, Vishal Talwar, FedEx’s executive vice-president and CDIO, lays out the company’s mission to scale artificial intelligence (AI) responsibly.

ServiceNow (NOW) is down 40% YTD, yet fundamentals stay strong: 20% EPS growth outlook, 97% renewals, and AI upside. Read ...

By providing real-time, contextual and governed insights into enterprise data, the company aims to boost its automated ...

The platform pushes CRM beyond record-keeping, using AI agents to resolve cases, configure quotes and complete field tasks ...