University of Birmingham experts have created open-source computer software that helps scientists understand how fast-moving ...

A state Supreme Court judge has dismissed a lawsuit filed by several customers over Central Hudson’s gas and electric billing system. The customers claimed they received bogus bills, were sent other ...

All patients will be out of West Suburban Medical Center in Oak Park as the hospital blames its abrupt shutdown on a computerized billing system. On Thursday hospital signs were getting covered up, ...

OAK PARK, Ill. (WLS) -- West Suburban Medical Center in Oak Park and Weiss Hospital in Chicago's Uptown neighborhood are suspending all patient care services due to what the CEO says are problems with ...

ONAMIA, Minn. — Minnesota's rural hospitals are already facing dire financial hurdles, but now Onamia's only hospital says a new wrinkle means it could close in a matter of weeks. Mille Lacs Health ...

The City of Amarillo's utility billing system is being upgraded with a new platform to offer easier ways to pay your utility bill and monitor your water usage, according to a presentation at the ...

Residents of a Southern California city are facing a tidal wave of utility bills after a new billing system failed. ABC7 News reported on Banning, California residents’ frustrations in the aftermath ...

Owensboro (Ky.) Health is piloting an AI platform developed by Optum and Microsoft that aims to tackle one of the most persistent sources of clinician frustration: the administrative complexity of ...

A four-month audit of Gilbert's water billing system found no problems after initial results, despite months of outrage over the shock of sky-high residential bills. The town selected the consulting ...

BANNING, Calif. (KABC) -- The failed implementation of new utility billing software in the city of Banning is causing frustration for thousands of residents, as well as for employees inside city hall.

HONOLULU (Island News) -- A major technology transition at the University of Hawaii is creating unexpected delays for some students this semester, including student veterans waiting on tuition refunds ...

Value stream management involves people in the organization to examine workflows and other processes to ensure they are deriving the maximum value from their efforts while eliminating waste — of ...