ServiceNow tacked agentic AI onto a largely unguarded legacy chatbot, exposing customers' data and connected systems.

OpenAI has launched OpenAI for Healthcare, a suite of AI products aimed at supporting clinical and administrative work at hospitals and health systems. Here are eight things to know about OpenAI for ...

Netflix will soon let customers make their own customized gaming avatars — which will travel across the streamer’s collection of titles — through the acquisition of Ready Player Me, an avatar-creation ...

Glance releases its 2026 CX Trends Report, revealing how last year’s rush toward AI reshaped — and often damaged — customer service experiences Survey of more than 600 U.S. consumers shows frustration ...

BUFFALO, N.Y. (WKBW) — You can help honor Dr. Martin Luther King Jr.'s legacy by volunteering in the City of Buffalo on MLK Day. January 19th marks the 6th annual Western New York MLK Day of Service.

Dec. 10 (UPI) --The United States Postal Service on Wednesday issued its holiday operating schedule heading into the new year. Postal officials said next week is the final window to mail holiday gifts ...

Wikipedia on Monday laid out a simple plan to ensure its website continues to be supported in the AI era, despite its declining traffic. In a blog post, the Wikimedia Foundation, the organization that ...

Lambeau Field is set for Monday night's Salute to Service game, presented by Fleet Farm. The game between the Packers and Eagles will honor military members and veterans and show appreciation for ...

Healthcare specific API Gateway unifies FHIR APIs, HL7 interfaces, MCP and custom APIs under one secure gateway, reducing cost and accelerating partner and agent onboarding BOSTON, Oct. 21, 2025 ...

Amazon Web Services said the massive internet outage that originated in its cloud-computing data centers has largely been fixed, more than 13 hours after an initial shutdown hit businesses big and ...

This is just one of the stories from our “I’ve Always Wondered” series, where we tackle all of your questions about the world of business, no matter how big or small. Ever wondered if recycling is ...