Twilio today disclosed that its TaskRouter JS SDK was compromised by attackers after they gained access to one of its misconfigured Amazon AWS S3 buckets which left the SDK's path publicly readable ...

When you purchase through links on our site, we may earn an affiliate commission. Here’s how it works. Twilio has reported a security incident that saw a hacker gain access to and modify one of the ...

Have you ever needed to talk to a customer service representative but don’t have the time to wait on hold? Or maybe you need to get in touch with a company that is only open during business hours and ...

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Twilio has launched a new Flex SDK for businesses to integrate contact centre capabilities into their existing applications. The customer experience (CX) industry is changing rapidly with ...

In mid-April 2026, Twilio announced a new Flex SDK that embeds contact center capabilities directly into existing applications, alongside enhanced insights, sub-account support, and a User + Usage ...